BEST OPERATORS CLUB

Member Testimonials

"Gart Sutton and his organization are responsible for much of our success at S&S Powersports. I purchased the business in 2002 and did not know the difference between good and bad financial numbers. The Voyager Reporting System and the individual dealers in the Best Operators Club showed me exactly where I was financially and what was possible by easily comparing my financials against industry benchmarks and financials of my peer dealers. Voyager allows me to single out hundreds of individual numbers to understand clearly where we are or are not performing according to these benchmarks and those of my peer dealers. The other dealers in my group are a constant resource and inspiration providing critical aid to help us run our two stores."

- Chris McCarty
S&S Powersports

 

"I have no doubts that we would not have been nearly as successful if I had not been a member of the Best Operators Club. For going on close to 20 years I've been able to take ideas shared by other dealers and make them my own instead of always trying to reinvent the wheel."

- Don Owens
Dothan Powersports

BEST OPERATORS CLUB

Member Testimonials

"My brother & I started our business 31 years ago. We always made money, very good money. I always thought that 20 groups were a waste of time & money. Several years ago as my brother & I tried to do other things we found that we stopped making money. We also wanted to move the next generation into the business. Things we took for granted because we had grown with the business they had no clue about. I decided that policies & procedures needed to be put in place to get profitable again. I shopped other groups & settled on Gart. Gart is the premier source for dealership profitability. I have never gotten the feeling from this 20 group that it's us against the customer which I think poisons some groups. We are the only dealership to win the Dealernews top 100 award since its inception. I think what has kept us fresh is the honest relationship we have with our customers. Gart's group supports that concept. One of the things I like about the Best Operators Club is the mutual support for ideas & better ways to be profitable & still give better customer service. I now have reports that I can glance at & tell if things are running smooth .Since we have joined I have noticed improvements in all departments as far as professional attitude among my managers. I attended a week long Dealership seminar put on by Yamaha in 1983 or 1984 that taught me how to make money in this business. I still have my notes from that class it was a blueprint for success in the Powersports business. That class was taught by a skinny young man named Gart Sutton."

- Bob Jones
J&W Cycles

BEST OPERATORS CLUB

Member Testimonials

"When I first joined the BOC the first thing I learned was how much I did not know about the motorcycle business. We have made many improvements in our dealerships' profitability. The members of the group visited/audited one of our dealerships that for the past two years was operating at a loss. The dealership's preparation since the visit and implementation of the audit findings resulted in the dealership now operating at a 6% net profit in a down market. A Dealer Principle will learn many things just through social conversation with the other Dealer Principles."

- Charlie Jansing
Alcoa Good Times/Mountain Adventures/Southern Mountain Adventures

 

"Without the benefit of the 20-group format, I am certain that we would not be in business today. It is truly a graduate school for dealers."

- Mike McBroom
Neosho Powersports

BEST OPERATORS CLUB

Member Testimonials

"I started in the powersports business as a Finance Manger and was promoted through the ranks to where I am today, an owner and General Manager of a large multi-line dealership. I was running a multi-million dollar business with limited college education and 7 years of powersports experience. With all the challenges that faced me each day, I soon realized I needed help! I have been a member of Gart Sutton's Best Operator Club for 7 years and cannot see how I would have made it with out them. This has been a learning experience equal to having a master's degree in power sports education, I call it Dealership 101."

- Robert Hintz
The Englehart Center

 

"Gart Sutton is without doubt our industry's leading 20-Group moderator; his 20-plus years of powersports knowledge, experience, and industry connections have benefited our dealership in countless ways over the years of our membership. We've been in as many a 3 different 20-groups, looking for the very best processes, systems, and ideas and without a doubt, the Best Operators Club offers the 'best of the best'. GSA's web-based composite is fast, easy to learn and easy to use, too!"

- Curtis Sloan
Sloan's Motorcycle and ATV Supercenter