The difference between education and training...
Educating and training are very different functions. Educating usually involves
listening and watching.
Training involves doing!
GSA's philosophy about instructional design...
Instructional design can follow a very simple and straightforward approach. The
intent of the design is to get the learner to do some very specific things. This
is the process:
- Needs are discovered through a needs analysis.
- The needs are organized into topics or module names.
- The modules must contain learning objectives.
- These objectives ask: "What do we want the learner to do
as a result of this training?"
- The learning objectives are promises to the client as to what the
learner will accomplish.
- When learning objectives are not achieved, the learning success has
been compromised or denied.
What format does GSA plan to use for the
- Each module contains an outline format for the learner to
- The course outline incorporates facilitator/learner interaction.
- A learner-focused process takes the attention away from the facilitator
and places it on the audience.
- The audience feels a part of the process and this involvement keeps
- In order to keep the learning objective "promise" each module has
What are application exercises?
Application exercises are activities that focus what the learner
is expected to do as a result of the training. These can then prove that the
learner has gained knowledge or skills by the results of the application
exercises. Facilitators must include proof that the learner has internalized the
information presented. Written examinations provide some proof, however, this
must be carried one step further. If the facilitator can get the learner to
articulate what they have learned or experienced, the outcome is enhanced. This
enhancement allows a greater chance of transference to the work place.
What's the correct method for critiquing a
The critique must follow some very definite steps:
- After the role-playing, the evaluator will start with
statements revealing what was done correctly. In other words, communicating
- Second, the evaluator should ask learners who played the role how they
think they did.
- Third, ask the observers how they think the volunteer can improve.
- Lastly, give recognition and show appreciation for the effort that has